FAQ

Does your software work on Apple devices?

No our software is windows compatible only. However some of our clients use Parallels software without any issues http://www.parallels.com/uk/products/desktop

How many times can you use the software?

You can download and use the software as many times as you like, and will receive all future updates for free

Can i buy the software on CD?

No, the feedback we've received is that there is very little demand for CDs due to the extra costs involved, so the software is downloadable only

I don't have a PayPal account, how can i pay?

When you arrive at the PayPal payment page, click on the link "Don't have a PayPal account?" This will allow you to input your debit/credit card details to make a payment

Does the software work on my phone?

No our software is windows compatible only so will only work on computers running Windows operating system

Can i install the software on my other computer?

The software locks to the PC it is activated on and is non transferable. If you wish to use it on multiple computers you can purchase discounted additional licenses

I haven't received my activation email or have lost / deleted it

Please check your spam / junk email folder. You can resend the activation email using this link: Resend Activation

I can't install the software

Please follow the Installation Guide step by step. If you need help, please let us know which steps you have completed e.g. Steps 1-2

How do i change the exam module for the plumbing simulators?

On the main menu click the settings button and select the module from the drop down list